Every affiliate network you join is going to assign you to an Affiliate Manager. When you apply to PeerFly and your publisher application is approved you will be assigned to me. But, what exactly is the purpose of my job and what are my affiliate manager responsibilities?
I’ll give you one underdog then you gotta swing by yourself
When I’m Gone by Eminem
This is one of my favorite lines from one of my favorite songs and although the context is completely different, the idea is along the same lines as what I consider my responsibilities as an Affiliate Manager. I will help you out, but overall managing your campaign is your job. It’s not my job to hold your hand and build a successful campaign for you. Yes, I want your campaigns with us at PeerFly to be the best you’ve ever run, but it’s impossible for me to spoon feed you everything you need to know to setup a successful campaign. That’s why the affiliate marketing motto is test, test, and test some more :)
However, I do have some things that I absolutely am responsible to help you with. I’ve outlined them below.
Questions about PeerFly
Although our Publisher backend at PeerFly is pretty easy to use, I still get quite a few questions about how to use or navigate through different features. It’s my job to answer any question a publisher will ask about PeerFly. This is the main reason I started writing my PeerFly FAQ series on this blog.
Questions about Affiliate Marketing
Some of the most common questions I get are related to different affiliate marketing methods and traffic sources. Because of this, I have taken the time to create and test my own campaigns on pretty much all of the popular traffic sources. Although I am not the best at seeing a huge ROI on my campaigns, I do know how to setup a campaign on pretty much every ad network and know the ins and outs of most traffic methods.
If one of my publishers is ready to setup a campaign and they have a question that needs answered before they can get it started I have to be available to answer that question. Because of this, I am required to be available throughout the day on several different mediums:
- Instant Messenger – I am available on AIM, MSN, Yahoo, and Skype for the most part of the day.
- Email – I check my e-mail very often (at least once an hour if I’m not already answering e-mails).
- PeerFly Live Chat – I have to be available on our live chat that publishers can use directly on PeerFly to chat with me.
Help with Offers
If a PeerFly publisher has a question about an offer or traffic method I am the guy they contact. I am also responsible for helping them find or get creatives for our offers as well. I created an offer search to help out with this.
Pay Bumps and Payment Schedule Changes
If a publisher is running good traffic to an offer and you would like a pay bump I can provide it for them. Also, I can try to beat any other network’s payout on any offer we have on PeerFly.
If a publisher has run quality traffic and enough volume to move up in our payment schedules then I am the guy to contact to get moved up.
That pretty much explains what exactly my job as Affiliate Manager details. It’s more of a summary and I have to by pretty dynamic, but overall that gives you the idea. So, next time you want to complain to me that your PeerFly account was denied or you want me to setup your campaign for you, think again :)